tgbet's Privacy Policy
Here you will find a complete and transparent explanation of how your personal information is collected, stored, and kept secure on the tgbet platform.
Introduction & Commitment
tgbet places the highest priority on protecting the privacy of users in Bangladesh. This Privacy Policy ("Policy") explains what information we collect, why we collect it, how we use it, and how your information is kept secure.
By using our website tgbet.bar, you are considered to have accepted the terms of this Policy. If you do not agree with any part of this Policy, please refrain from using our platform.
tgbet uses SSL encryption technology to ensure your sensitive information remains secure at all times. We believe that a safe and transparent platform is the foundation of long-term trust.
Detailed Provisions
1 Information We Collect
We may collect the following types of information while you use the tgbet platform:
1.1 Personal Identification Information
- Full name and date of birth
- Mobile number and email address
- National ID number (for age verification)
- Mobile financial service number (bKash, Nagad, Rocket, Upay)
1.2 Account & Transaction Information
- Account login details (username, encrypted password)
- Deposit and withdrawal history
- Betting and gaming activity records
- Bonus and promotion usage details
1.3 Technical Information
- IP address and device identifier
- Browser type and operating system
- Session information and cookie data
- General information about the time and location of website access
2 Purpose of Data Collection
The information we collect is used only for specific and legitimate purposes. tgbet never uses your information unnecessarily.
| Purpose | Explanation |
|---|---|
| Identity Verification | Confirming your identity during account registration and login |
| Transaction Processing | Processing deposits and withdrawals via bKash, Nagad, Rocket, and Upay |
| Security | Preventing fraud, deception, and unauthorized access |
| Customer Support | Providing 24/7 live chat and email assistance |
| Service Improvement | Improving platform performance and user experience |
| Notifications | Sending important account updates and relevant information |
3 Data Storage & Security
tgbet has adopted industry-standard security measures to protect your personal information. All sensitive data stored on our servers is kept in an encrypted state.
3.1 Technical Security
- SSL/TLS encryption — all communication between your browser and our servers is encrypted
- Strong hashing methods used for password storage
- Firewalls and access controls to prevent unauthorized access
- Regular security audits and vulnerability assessments
3.2 Data Retention Period
Data may be retained for as long as your account is active and for as long as necessary after account closure to meet applicable legal obligations. Beyond that, data is securely deleted.
4 Sharing Information with Third Parties
tgbet does not sell your personal information to third parties. However, limited information may be shared in certain circumstances:
4.1 Service Providers
To process payments, we share the necessary transaction information with mobile financial service providers such as bKash, Nagad, Rocket, and Upay. This sharing is solely for completing transactions and is also governed by those providers' own privacy policies.
4.2 Legal Obligations
If we are required to disclose information under applicable law or a judicial order, we will comply. Where possible, we will endeavour to notify you in advance.
4.3 Business Transfers
In the event of a sale, merger, or other corporate change, user data may be transferred. In such cases, the new operator will also be bound by the terms of this Policy.
5 Cookies & Tracking Technologies
Cookies and similar technologies are used on the tgbet website. These help improve the user experience and ensure the proper functioning of the platform.
5.1 Types of Cookies
- Essential Cookies: Required for login sessions and core functionality — these cannot be disabled
- Functional Cookies: Used to remember your preferences and settings
- Analytics Cookies: Used to review website usage and improve services
5.2 Cookie Controls
Non-essential cookies can be disabled from your browser settings. However, this may limit some functionality of the website.
6 User Rights
As a tgbet user, you have certain important rights over your own information. We fully respect these rights.
6.1 Right of Access
You have the right to know what information we hold about you. Upon request, we will provide a copy of your stored data.
6.2 Right to Rectification
If any information we hold about you is incorrect or incomplete, you may request a correction. tgbet will make that correction within a reasonable time.
6.3 Right to Erasure
In certain circumstances, you may request that your personal information be deleted. However, information that must be retained for legal obligations or legitimate business purposes may not be deletable.
6.4 Right to Object
You have the right to object to certain uses of your information, particularly in the case of direct marketing.
7 Privacy of Minors
tgbet is intended for persons aged 21 and above only. We do not knowingly collect information from anyone under the age of 21.
If a minor has accidentally created an account and this comes to our attention, we will immediately close that account and delete the associated information.
If you believe a minor is using our platform, please contact us at [email protected].
8 International Transfer of Data
Your information may be stored or processed on servers outside Bangladesh. In such cases, we ensure that adequate data protection measures are in place in that country or region.
For data transfers, we ensure appropriate contractual safeguards so that your information is protected to the standard of this Policy wherever it is held.
9 Response to Security Breaches
In the event of a data security breach, tgbet will act promptly:
- The nature and extent of the incident will be determined
- If your information is at risk as a result of the breach, you will be notified as soon as possible
- Necessary measures will be taken to prevent such incidents in the future
- Relevant authorities will be notified where applicable
10 Policy Changes & Updates
tgbet reserves the right to amend this Privacy Policy at any time. For significant changes, we will, where possible, notify you via your registered email or through a notice on the platform.
Continued use of the platform after an update will be considered acceptance of the revised Policy. We therefore recommend visiting this page regularly.
11 Applicable Law & Dispute Resolution
This Privacy Policy is governed by applicable law. In the event of any dispute, an attempt will first be made to resolve it by contacting our support team.
tgbet is committed to handling any data-related complaints in a fair and transparent manner at all times.
Contact Us
If you have any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, our support team is always ready to help.
Privacy & Data Protection Enquiries
24/7 support available — in Bengali and English